ORDERING & PAYMENTS


SEARCHING AND ORDERING 


If you would like some inspiration you can search our website by choosing Women or Men tab from the menu and then All Jewellery link, you can narrow down the results using a specific category of jewellery you are looking for, price range or stone colour to browse until you find the right piece. If you know exactly what you are looking for, just type the product code or name into the Search box. Once you have chosen the item you like, you will see images of the chosen jewel with stone colour availability. You can automatically zoom on a product image by hovering over the image with your mouse or by clicking on the image to enlarge it. Below you will see the item’s detailed description.


If you are buying a ring or a necklace you may want to have a look at few tips on choosing the right necklace length and our rings sizing guide.  


SEARCH DONE, DECISION MADE, ITEMS CHOSEN....
 

Once you have decided to purchase your desired jewel, add the piece to your shopping bag by clicking the “Add to bag” button. You can either continue shopping or when you are ready to make payment, proceed to the checkout by clicking the “Proceed to checkout” button. You can either create a customer account or check out as a guest. On the checkout page enter:

  • your details, delivery address, 
  • if you have been referred by a friend, enter your friend's email address in 'Referral Program' section, just below 'Delivery Address',
  • choose you delivery method (in most cases this option will be set as default),
  • enter comment about your order, should you have any,
  • decide whether to have your purchase gift wrapped in a luxury wrapping paper and include a personalised message, 
  • choose your preferred delivery option & payment method,
  • check your order, enter a voucher code if you have one,
  • check Terms & Conditions box, and click on "Pay securely now".

PAYMENTS  METHODS AND SECURITY


We accept majority of debit and credit cards: Visa, Mastercard, Maestro, AmericanExpress. You have an option of paying for your purchase by using your PayPal account if you have one or you can make a direct bank payment into our account. All payment options are available at the checkout page.

Our online payments are powered by our merchant gateway providers (Realex/Elavon and PayPal) for online payment processing and all of your data and financial information passed between our site and their systems are encrypted using SSL certificates. You can be completely assured that nothing you pass to either Realex/ Elavon or PayPal’s servers can be accessed, used or modified by any third parties. The security of this site has been verified by Comodo SSL certificate and you are welcome to view our digital information by clicking on the Comodo Secure icon at the bottom of the website. This digital certificate ensures that all information that you provide us with is encrypted and transmitted via 256-bit SSL (Secure Socket Layer) the industry standard for the transmission of credit card details. 

You can identify a secure site by looking at the address bar in your browser, when you go to the order page you will notice that the address starts with 'https://' and is gray or green highlighted and has a padlock next to it, while non-secure pages begin with 'http://' and do not have a padlock.